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Terms & Conditions

Terms & Conditions1. Scope of Services2. Booking & Confirmation3. Billing Policy – Catering Services4. Billing Policy – Bar & Beverage Services5. Pricing & Payments6. Taxes & Service Charges7. Cancellation & Refund Policy8. Client Responsibilities9. Logistics & Setup10. Glassware & Equipment Damage11. Force Majeure12. Limitation of Liability13. Intellectual Property14. Governing Law15. Acknowledgement

Terms & Conditions

Company: Couture Hospitality LLP

Services: Bespoke Luxury Catering & Bartending Services

By accessing our website or confirming a booking with Couture Hospitality LLP, you agree to be bound by the following Terms & Conditions. These terms govern all catering, bartending, and related hospitality services provided by us.

1. Scope of Services


Couture Hospitality LLP provides bespoke luxury catering, bartending, and beverage management services for private events, weddings, and corporate gatherings, as detailed in the final proposal shared and approved by the client.

2. Booking & Confirmation

  • A booking is confirmed only upon receipt of 50% advance payment.

  • Event dates are blocked strictly on advance payment.

  • The remaining balance must be paid as per the agreed payment schedule mentioned in the proposal.

3. Billing Policy – Catering Services

  • Catering services are billed on a plate-count basis, based on the confirmed guarantee.

  • Final billing will be calculated as follows:


    • If actual plates are equal to or fewer than the guaranteed count → Guaranteed count is billed

    • If actual plates exceed the guarantee → Actual count is billed


  • Only main course plates are considered for billing.

  • All menu items are subject to seasonal availability. Substitutions of equal or higher quality may be made if required.

4. Billing Policy – Bar & Beverage Services

  • Bar services are billed on a minimum guarantee or plate-count basis, as agreed in the proposal.

  • Liquor, liqueurs, and bitters are not included unless specifically mentioned.

  • If alcohol is supplied by the client, bar manpower and mixers are billed uniformly for all guests.

  • Bar service duration is typically up to 3 hours, unless otherwise agreed in writing.

5. Pricing & Payments

  • All quotations are valid for 15 days from the date of issue.

  • Prices are non-negotiable but menus and inclusions may be customised within budget.

  • Accepted payment modes: Bank Transfer, UPI, Credit/Debit Cards, and Cheques.

  • Any additional services or overtime charges must be settled within 4 working days post-event.

6. Taxes & Service Charges

  • A 5% service charge is applicable on Food & Beverage.

  • GST at 5% will be charged as per government regulations.

  • Any additional taxes imposed by authorities after booking will be applicable.

7. Cancellation & Refund Policy

  • All advance payments are non-refundable.

  • Cancellation charges:


    • 0–5 days before event: 100% of estimated amount

    • 6–15 days before event: 50% charged; balance issued as credit note

    • More than 15 days before event: 20% cancellation fee


  • Credit notes are valid for 1 year and redeemable against future bookings.

8. Client Responsibilities


The client agrees to:

  • Provide accurate event details (date, venue, guest count, timelines).

  • Ensure availability of power, water, lighting, and covered service areas.

  • Obtain all necessary permissions and licenses (venue, alcohol, music, etc.).

  • Ensure responsible guest behaviour and venue compliance.

9. Logistics & Setup

  • Logistics costs include transportation, manpower, equipment handling, and accommodation (if applicable).

  • Custom buffet counters, bar setups, and décor are charged separately unless included in the proposal.

  • Delays caused by venue infrastructure or third-party vendors are not the responsibility of Couture Hospitality LLP.

10. Glassware & Equipment Damage

  • All glassware is provided in good condition and must be returned likewise.

  • Breakage or loss will be charged as per applicable rates and added to the final invoice.

11. Force Majeure


Couture Hospitality LLP shall not be liable for delays or failure in service due to circumstances beyond control, including natural disasters, government restrictions, strikes, or pandemics.

12. Limitation of Liability


While we follow strict food safety and hygiene standards, Couture Hospitality LLP shall not be responsible for:

  • Food consumed after event completion

  • Guest behaviour, intoxication, or misconduct

  • Loss or damage caused by third-party vendors or guests

13. Intellectual Property


All menus, concepts, branding, designs, and content created by Couture Hospitality LLP remain the intellectual property of the company and may not be reused without written consent.

14. Governing Law


These Terms & Conditions are governed by the laws of India, with exclusive jurisdiction vested in the courts of Bengaluru, Karnataka.

15. Acknowledgement


By confirming a booking or making an advance payment, the client acknowledges that they have read, understood, and agreed to these Terms & Conditions.

© Couture Hospitality LLP


Bespoke Luxury Catering & Bartending Services